IT Support as core business: Our business is solely focused on providing IT Support services. Without all the distractions of providing multiple services, REST solution is able to hone the finer details of providing efficient and quality IT support services.

Flexible: Our services are applicable to any type of business that requires IT infrastructure (eg. cloud infrastructure, Small/medium enterprises, telecommunication companies, banks, airline companies, etc.).

Cost-effective: We offer clients the full range of benefits of access to an IT support minus the significant cost of maintaining one in-house.

Client-focused: We work with clients to customize processes that are fitted to their needs and organisation. Clients can also opt to use their own monitoring platform and ticketing system. This minimizes adjustments required for our clients.

High level of standard: Our processes are ITILv3 Aligned.

Secure: ISO 27001 certification is being processed. Security is our main concern as we connect to our client’s infrastructure.

Competent and skilled team: Microsoft, Linux, Vmware, Cisco trained. we implement a self-training concept in order for our team to continuously learn.

Prompt: Incident detection within Service Level Agreement.